Frequently Asked Questions
Answers to common China sourcing questions
Everything you wanted to know about working with a China sourcing agent — answered plainly.
What does a China sourcing agent do?
A China sourcing agent finds and screens suppliers, negotiates pricing, coordinates samples, manages quality control, monitors production and coordinates with freight forwarders on your behalf. Magnova acts as your local team in China — you pay a transparent service fee, not commissions.
How much do your sourcing services cost?
We offer two models: a monthly retainer for long-term supply chain management, and a one-off project fee for single product sourcing. First-time projects may qualify for up to 50% off the service fee depending on scope. We never take commissions from suppliers — our interests are aligned with yours.
Do you work with clients in my country?
We serve clients across Europe, Australia, Africa and international markets. Our category exclusivity policy means we only work with one client per product category per country — so your competitors won't get access to the same supplier intelligence.
What product categories can you source?
We have experience sourcing medical supplies, furniture, cosmetics packaging, chemicals, tyres, playground equipment, automotive parts and home appliances — among others. If you have a specific product in mind, contact us and we'll let you know if we can help.
How do you verify suppliers?
We screen suppliers through factory audits, license verification, production capacity assessment, quality history review and on-site visits. We typically present at least five comparable suppliers per product when the market allows, so you can make an informed decision.
What quality control measures do you use?
We set up quality control checkpoints at pre-production, during production, and pre-shipment inspection stages. We can also station team members at your supplier's factory for short-term on-site supervision — quality checks, production tracking, or issue resolution.
How long does the sourcing process take?
Initial supplier screening and quotes typically take 3-7 business days. Sample coordination adds 1-2 weeks depending on the product. Production timelines vary by category and order volume. We give you a clear timeline upfront based on your specific requirements.
Do you handle shipping and logistics?
We coordinate between your supplier and your freight forwarder to ensure a smooth handover. You can use our long-term trusted freight forwarder or your own — we handle the factory-side coordination, export documentation preparation, and make sure goods are ready for pickup. We're not a freight company, but we make sure the handoff between factory and forwarder is seamless.
Can I visit factories in China?
Absolutely. If you visit China to tour factories, we'll arrange your full itinerary and serve as your translator throughout your trip — at no extra charge for our long-term retainer clients.
How do I get started?
Simply tell us what product you need, your target price range, volume requirements and timeline. We'll assess the market, present supplier options and recommend the right service model for your situation. There's no obligation to proceed.
Still have questions?
We're here to help.
Every business and product is different. Tell us about your situation and we'll give you a straight answer — no sales pitch, no obligation.